Waiter/Waitress Job Description

Waiters And Waitresses Take Orders And Serve Food And Beverages To Customers In Dining Establishments.

Waiters And Waitresses, Also Called servers, Are Responsible For Ensuring That Customers Have A Satisfying Dining Experience. The Specific Duties Of Servers Vary Considerably With The Establishment In Which They Work.

Waiters And Waitresses Often Meet With Managers And Chefs Before Each Shift To Discuss The Menu Or Specials, Review Ingredients For Potential Food Allergies, Or Talk About Any Food Safety Concerns. They Also Discuss Coordination Between The Kitchen And The Dining Room And Review Any Customer Service Issues From The Previous Day Or Shift.

Waiter/Waitress Duties/Functions/Responsibilities

  • Prepare itemized checks and take payments from customers
  • Clean and set up dining areas, refill condiments, roll silverware into napkins, and stock service areas
  • Take food and beverage orders from customers
  • Relay food and beverage orders to the kitchen staff
  • Greet customers, present menus, and explain daily specials to customers
  • Answer questions related to menu items
  • Prepare drinks and food garnishes
  • Carry trays of food or drinks from the kitchen to the dining tables
  • Remove dirty dishes and glasses, and clean tables after customers finish meals

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