Receptionist

Receptionist Job Description

Receptionist Is An Employee Who Greets Visitors, Customers, Or Patients, Answers The Telephone, And Makes Appointments


Receptionist Duties/Functions/Responsibilities

  • May collect and distribute mail and messages.
  • Receives callers at establishment, determines nature of business, and directs callers to destination: Obtains caller's name and arranges for appointment with person called upon.
  • May type memos, correspondence, reports, and other documents.
  • May work in office of medical practitioner or in other health care facility and be designated Outpatient Receptionist or Receptionist, Doctor's Office.
  • May issue visitor's pass when required.
  • Directs caller to destination and records name, time of call, nature of business, and person called upon.
  • May operate PBX telephone console to receive incoming messages.
  • May make future appointments and answer inquiries and other duties pertinent to type of establishment.


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