Ship Broker

Ship Broker Job Description

A Ship Broker Is A Freight Forwarding Agent Who Acts On Behalf Of Importers, Exporters Or Other Companies Or Persons To Organise The Safe, Efficient And Cost-effective Transportation Of Goods Via Shipping Lines.


Ship Broker Duties/Functions/Responsibilities

  • arranging courier and specialist hand-carry services;
  • working closely with customers, colleagues and third parties to ensure smooth operations to deadlines;
  • maintaining communication and control through all phases of the journey, including the production of management reports and statistical and unit cost analysis;
  • investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security;
  • arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination;
  • negotiating contracts, transportation and handling costs;
  • utilising e-commerce, internet technology and satellite systems to enable real-time tracking of goods;
  • arranging charters for large volume, out-of-gauge or project movements by air and sea;
  • acting as broker in customs negotiations worldwide to guide the freight efficiently through complex procedures;
  • dealing with special arrangements for transporting delicate cargoes, such as livestock, food and medical supplies;
  • obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries' regulations and fiscal regimes;
  • offering consolidation services by sea, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units;
  • liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements;
  • arranging insurance and assisting the client in the event of a claim;
  • offering tailored IT solutions and electronic data interchange (EDI) connections;
  • arranging payment of freight and other charges or collection of payment on behalf of the client;
  • arranging air transport for urgent and high-value freight and managing the risk door to door;
  • acting as a consultant in customs matters;
  • maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.


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